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Privacy Policy

Effective date: 21 November 2024

This Privacy Policy outlines how Gemfish Opals Pty Ltd trading as Black Opal Direct A.B.N. 18 050 293 993 (we, us, our, or Black Opal Direct) collects, uses, and protects your personal information when you purchase and access "Master the Art of Opal Cutting" (the Course).

We are committed to complying with applicable privacy laws, including the Australian Privacy Act 1988 (Cth), the General Data Protection Regulation (GDPR) for European Union (EU) residents, and the California Consumer Privacy Act (CCPA) for California, US residents.

 

 

1. Information We Collect

We may collect the following types of personal information:

1.1. Information You Provide

  • Name
  • Email address
  • Billing address
  • Payment details (processed securely via third-party providers)
  • Account login credentials

1.2. Automatically Collected Information
When you access the Course, we may collect information such as:

  • IP address
  • Device type and operating system
  • Browser type
  • Date and time of access
  • Pages viewed and time spent on the platform

1.3. Cookies and Tracking
We use cookies and similar technologies to improve user experience and analyze site usage. You can manage your cookie preferences in your browser settings.

 

 

2. How We Use Your Information

We use your personal information for the following purposes:

  1. To process payments and grant access to the Course.
  2. To deliver course materials and provide technical support.
  3. To personalize your learning experience.
  4. To communicate updates, promotions, and important notices (you may opt out of marketing communications).
  5. To comply with legal obligations and resolve disputes.

 

 

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information with trusted third parties:

1. Service Providers: Payment processors, email marketing platforms, and cloud hosting services to facilitate the Course.

2. Legal Obligations: When required by law or to protect our legal rights.

3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

 

 

4. Your Rights

4.1. Australian Privacy Rights
You have the right to access and correct your personal information by contacting us at [email protected]

4.2. GDPR Rights (EU Residents)
If you are an EU resident, you have the following rights:

  • Access your data and request a copy.
  • Correct or update inaccurate data.
  • Request data deletion ("right to be forgotten").
  • Restrict processing or object to certain uses of your data.
  • Data portability to another service provider.
  • Withdraw consent for data processing at any time.

4.3. CCPA Rights (California Residents)
If you are a California resident, you have the right to:

  • Know what personal data we collect and how we use it.
  • Request deletion of your data.
  • Opt out of the sale of personal data (we do not sell data).
  • Designate an authorized agent to exercise your rights on your behalf.

To exercise your rights under GDPR or CCPA, contact us at [email protected]. We will respond to verified requests within the legally required timeframe.

 

 

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, firewalls, and secure servers.

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

 

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

 

 

7. International Data Transfers

As we operate in Australia, your data may be transferred and stored outside of your country of residence, including in Australia or the United States. We take steps to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

 

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be revised.

 

 

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 9 Inventory Ct, Arundel, QLD, 4214, Australia

For EU residents, you may also lodge a complaint with your local data protection authority.